Availabilities

Availability rules control when a service can be booked. Cadence Booking combines your recurring hours, exceptions, service duration, and existing appointments before showing a time to a customer.

Set recurring weekly hours

Open Cadence Booking → Availabilities and create a schedule for the services that share working hours. Add one or more time ranges to each working day and leave closed days empty.

Split a day into separate ranges to preserve a regular break. For example, use 09:00–12:00 and 13:00–17:00 rather than one continuous range when noon should never be offered.

Add date-specific overrides

Use an override for holidays, vacation, extended hours, or any date that differs from the weekly pattern. A closed-date override should contain no bookable range; a special opening should list only the hours available that day.

Review future overrides periodically. Old exceptions should not be copied forward blindly because statutory holidays and business plans can change.

Protect preparation time

Set minimum notice so customers cannot book too close to the start time. Set a booking horizon when you do not want appointments made far into the future, and allow enough space around services for preparation or travel.

These limits should be explicit and consistent. An overly broad schedule creates cancellations; an overly narrow one hides useful capacity.

Test the resulting schedule

Preview every service attached to the schedule. Check a normal weekday, a closed day, the next override, and times around a break. Remember that visitors may see the times in their own time zone.

If a slot is unexpectedly missing, check existing appointments, service duration, notice rules, the business time zone, and date overrides before widening the schedule.